Resources & FAQ
Get answers to common questions about NDIS and our services
The National Disability Insurance Scheme (NDIS) provides funding for people with permanent and significant disabilities. It supports individuals to live more independently and achieve their goals through personalized funding packages for supports and services.
Support Coordination helps you understand and implement your NDIS plan, connect with providers, and coordinate your supports. It's particularly valuable if you have multiple supports or complex needs. We offer all three levels of Support Coordination.
Consider factors like service quality, staff qualifications, cultural fit, location, availability, and reviews. We recommend meeting with potential providers to discuss your needs and expectations. At Preciouslife Care, we offer a no-obligation consultation to help you understand how we can support your goals.
All our support workers hold relevant qualifications, current First Aid certificates, NDIS Worker Screening Checks, and receive ongoing training in disability support and safety procedures. Many of our team members also speak community languages to better serve our diverse participants.
For life-threatening emergencies, call 000. For urgent NDIS-related issues outside business hours, contact the NDIS on 1800 800 110. We also provide 24/7 support coordination for our participants and have emergency protocols in place for all service types.
Simply contact us for a free, no-obligation consultation. We'll discuss your NDIS plan, goals, and how our services can support you. Our team will work with you to develop a personalized support plan that fits your needs and preferences.
We proudly serve Metropolitan Melbourne and Geelong regions. This includes all inner and outer suburbs of Melbourne, as well as the Greater Geelong area, Bellarine Peninsula, and Surf Coast regions. Contact us to confirm coverage for your specific location.
We strictly adhere to privacy legislation and NDIS Practice Standards. Your personal information is kept confidential and secure, only shared with your consent or when required by law. All our staff are trained in privacy and confidentiality requirements.
Helpful NDIS Resources
NDIS Official Website
Official information about the NDIS, eligibility, and how to apply
Visit ndis.gov.auNDIS Contact
General NDIS enquiries and support
1800 800 110
Complaints & Disputes
NDIS Quality and Safeguards Commission
1800 035 544
Still Have Questions?
Our friendly team is here to help you understand your options and get started.